RFP EM-008-2021 – Call Center Services
The Efficiency Maine Trust (the Trust) seeks a qualified contractor or team of contractors to provide call center services for three years starting 7/1/2021. The work is currently being handled by four full-time equivalent agents. In-state call centers are highly preferred.
Notice of Award (pdf)
Request for Proposals (pdf)
All questions related to this RFP must be submitted according to the directions in the RFP.